vacrent.orgLast update 10. September 2021 Reading time 2:25 min

About Hostaway

Hostaway is a unique vacation rental software launched in 2015, that offers deep channel integrations and support to thousands of vacation rental property managers in regaining their focus on growing their business. Hostaway provides property managers with the flexibility of the most advanced solutions while being easy to use.

The dashboard and mobile app allow users to manage their marketing, sales, accounting, reporting, payment, and communication needs all in one place. As premium partners of channels such as VRBO, Booking.com, Airbnb, Homeaway, and Expedia, with the ability to manage advanced setups, no other platform gives you the type of control and peace of mind that a Hostaway user has. The software is designed with teams in mind – it’s easy to train staff and keep them happy while improving business at the same time! Hostaway also provides a booking engine, WordPress website and both marketing and sales tools for managing your valuable direct bookings.

Key features

  • Guest Communication Management
  • Reservation Lifecycle Management
  • Calendar Management (Rates & Availability)
  • Listing Management
  • Tasks Management (Cleaning & Maintenance)
  • Guest Reviews Management
  • Guest Invoicing Management
  • Auto Guest Payments & credit cardPre-authorization Management
  • Notification System
  • Website Builder
  • Coupon Management System
  • Global Search
  • User Management
  • Financial Reporting
  • Owner Statement & Expense Tracking

Communication tools

  • Unified Inbox (Whatsapp, SMS, Email and API messaging supported) in desktop and mobile apps.
  • Default & Custom Message Templates.
  • Create Automated messages based on conditions (number of nights/guests, nights available before/after reservation)& triggers.
  • Management of Automated messages (edit, pause, manually send,cancel pre-generated messages)
  • Snooze messages for later viewing.
  • Archive old conversations.
  • Mark messages read / unread
  • Visualize the time of message sent.
  • Identify any user that sent a message.
  • Assign message threads to a user

Website builder

  • Automatically generate a white labeled website template in one click.
  • Customize the domain url with your brand name.
  • Add background images, your brand logo and customize the overall color scheme to match your brand.

Price optimisation / Yield management

Hostaway provides Revenue Management and Dynamic Pricing functionality so you can maximize your revenue during both high and low seasons. Hostaway allows setting up discounts, special offers, long-term discounts, and check-in/check-out dates with fast and easy bulk edits while allowing you to set markups for Airbnb, Website builder, WordPress plugin, Booking.com, and Vrbo. In addition to that, you have access to 4 integrated dynamic pricing tools which allow you to use different dynamic pricing providers for different properties.

Integrations

Hostaway proudly presents one of the largest marketplace for vacation rental tools in the industry. Hostaway is integrated with more than 100 apps, all designed to help short-term rental owners and managers to achieve goals and improve their bottom line. This includes Accounting, Automation, Booking Channels, Booking Website, Booking Engines, Business Intelligent, Cleaning Management, Communication, Contact Management, CRM, Payment Processing and many more other apps. Click Here to Check out.

Costs and fees

Hostaway partners with property managers to unleash their full potential. Hostaway evaluates the unique needs of the property management company and provides a quote in a 1:1 demo call.

Hostaway’s plans start at $150 a month. As property managers are unique, Hostaway works with each client to find a suitable pricing model that fits their needs. For enterprise clients that need custom developments, Hostaway is flexible.

What is special about Hostaway?

Hostaway helps vacation rental managers get more bookings and increase revenues with less hassle. Hostaway’s automated channel manager solves double-bookings, makes guest communication easier and lets you focus on your business. Whether you are renting out your spare bedroom or managing entire properties for others, Hostaway’s customer service experts will hold your hands from day one and help you with your success.

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Conclusion

Hostaway helps you grow your property management business by automating and streamlining every aspect of your business. We have a great team to support you to make your short term rental more profitable and organised. Click Here to contact our team or to book a free demo.

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